Реінжиніринг бізнес-процесів підприємств оптової торгівлі як елемент управління ефективністю їх операційної діяльності
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Файли
Дата
2019
Автори
Дражниця, С.А.
Бондар, Р.О.
Овчінніков, О.О.
Drazhnytsya, S.
Bondar, R.
Ovchinnikov, O.
Назва журналу
Номер ISSN
Назва тому
Видавець
Хмельницький національний університет
Анотація
У даній статті автори визначають суть, значення, принципи та завдання реінжинірингу бізнес-процесів підприємств
оптової торгівлі, а також пропонують рекомендації щодо формування оптимального механізму реінжинірингу бізнес-процесів
даних підприємств з врахуванням їх стадій життєвого циклу та факторів середовища. Спочатку автори визначають суть
реінжинірингу бізнес-процесів, яка ґрунтується на інституційному, процесному та системному підходах та визначається як
сукупність принципів, методів, процедур, послідовних етапів та взаємозалежних елементів, які забезпечують перетворення
бізнес-процесів оптового підприємства у відповідності до стратегічних змін та з метою підвищення конкурентоспроможності
підприємства. Результатом даного дослідження є запропонована авторами методологія формування механізму проведення
реінжинірингу бізнес-процесів оптових підприємств, що ґрунтується на врахуванні стадій життєвого циклу підприємств та
факторів оточуючого середовища.
The purpose of this study is to determine the nature, value, principles and tasks of reengineering business processes of wholesalers, as well as developing recommendations on the formation of an optimal mechanism for reengineering business processes of these enterprises, taking into account various factors of the internal and external environment, as an element of managing the efficiency of their operating activities. To achieve this goal, a range of research tasks was defined, among which: 1) the study of the nature, value, principles and tasks of reengineering business processes of wholesalers; 2) determination of influence factors and classification of types of business process reengineering; 3) analysis of reengineering implementation techniques; 4) forming recommendations on the development of an optimal mechanism for reengineering the business processes of wholesalers as an element of managing the efficiency of their operational activities. Having studied different approaches to determining the essence of business process reengineering, the authors give a generalized definition of it, which is based on institutional, process and systemic approaches and represents a combination of principles, methods, procedures, sequential steps and interrelated elements that ensure the transformation of the main business processes of a wholesale enterprise in accordance with strategic changes in order to increase the competitiveness of this enterprise. The basic principles of business process reengineering are: the principle of their enlargement, independence, flexibility and adaptability, clarity in the distribution of functions, completeness of information, remuneration for the result. Therefore, its main tasks are: changing the organizational structure of the wholesale enterprise, creating a motivation system and a new corporate culture in ambushes to maximize the needs of wholesale buyers. The authors also determine the great influence on the reengineering of business processes of the wholesale enterprise of internal and external factors, on the basis of which they propose to classify its types depending on the stage of the life cycle of the enterprise itself. After analysing many existing business process reengineering techniques, the authors propose their own methodology, which is based on the X-engineering methodology and includes such stages as: business planning of a reengineering project, project start-up, process redesign, verification of results and decision-making on the effectiveness of business reengineering processes. Thus, the authors formulated proposals on the formation of an optimal mechanism for carrying out reengineering of business processes of wholesale enterprises, which provide for the focus of enterprise management on three areas: processes, proposals and participants.
The purpose of this study is to determine the nature, value, principles and tasks of reengineering business processes of wholesalers, as well as developing recommendations on the formation of an optimal mechanism for reengineering business processes of these enterprises, taking into account various factors of the internal and external environment, as an element of managing the efficiency of their operating activities. To achieve this goal, a range of research tasks was defined, among which: 1) the study of the nature, value, principles and tasks of reengineering business processes of wholesalers; 2) determination of influence factors and classification of types of business process reengineering; 3) analysis of reengineering implementation techniques; 4) forming recommendations on the development of an optimal mechanism for reengineering the business processes of wholesalers as an element of managing the efficiency of their operational activities. Having studied different approaches to determining the essence of business process reengineering, the authors give a generalized definition of it, which is based on institutional, process and systemic approaches and represents a combination of principles, methods, procedures, sequential steps and interrelated elements that ensure the transformation of the main business processes of a wholesale enterprise in accordance with strategic changes in order to increase the competitiveness of this enterprise. The basic principles of business process reengineering are: the principle of their enlargement, independence, flexibility and adaptability, clarity in the distribution of functions, completeness of information, remuneration for the result. Therefore, its main tasks are: changing the organizational structure of the wholesale enterprise, creating a motivation system and a new corporate culture in ambushes to maximize the needs of wholesale buyers. The authors also determine the great influence on the reengineering of business processes of the wholesale enterprise of internal and external factors, on the basis of which they propose to classify its types depending on the stage of the life cycle of the enterprise itself. After analysing many existing business process reengineering techniques, the authors propose their own methodology, which is based on the X-engineering methodology and includes such stages as: business planning of a reengineering project, project start-up, process redesign, verification of results and decision-making on the effectiveness of business reengineering processes. Thus, the authors formulated proposals on the formation of an optimal mechanism for carrying out reengineering of business processes of wholesale enterprises, which provide for the focus of enterprise management on three areas: processes, proposals and participants.
Опис
Ключові слова
оптове підприємство, бізнес-процес, реінжиніринг бізнес-процесів, wholesale enterprise, business process, business process reengineering
Бібліографічний опис
Дражниця, С.А. Реінжиніринг бізнес-процесів підприємств оптової торгівлі як елемент управління ефективністю їх операційної діяльності [Текст] / С. А. Дражниця, Р. О. Бондар, О. О. Овчінніков // Вісник Хмельницького національного університету. Економічні науки. – 2019. – №5. – С. 102-106.