Convergence of digital technologies and quality management as a criterion for ensuring the competitiveness of an enterprise
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Дата
2026
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Анотація
The article substantiates the role of digital technologies in quality
management of enterprises in the woodworking industry. The need for convergence of digital technologies and quality management as a criterion for ensuring the competitiveness of the enterprise is substantiated. It is established that the quality management of products of woodworking enterprises in modern conditions requires the implementation of measures aimed at optimizing the product range and expanding digital sales channels. The paper proposes the implementation of an ERP system in quality management, optimizing the product range and developing digital sales channels. The conclusion about the convergence of these areas is important, which will allow strengthening the competitive advantage of the enterprise by improving the quality of products in new, more profitable markets.
The implementation of a digital product catalog is proposed and the
necessary costs for the implementation of this digital sales channel are distributed.
In the context of the practical implementation of strategic decisions, the feasibility of integration with Prom.ua and Prozorro is substantiated. In order to ensure the efficiency and consistency of the implementation of digital channels, a phased plan for the implementation of digital sales channels with a clear division of responsibility and definition of deadlines is proposed. A conclusion is made about the advantages of the proposed approach, which will allow systematizing the quality management process, ensuring control over resources and results, and responding to possible risks in a timely manner. The paper argues for the feasibility of implementing the SAP Business One system as an effective tool for strategic quality management and increasing competitiveness in the long term. An analysis of the characteristics and functions of the software using SAP S/4HANA modules is carried out.
The results of the study showed that the synergy of services within a single
SAP S/4HANA system will allow making operational decisions regarding product quality, identifying corrective measures to improve quality standards and prevent the release of defective products, reducing costs and minimizing waste using convenient mobile applications. Using the SAP system, the company receives a single dashboard for assessing the assortment and quality of goods, which allows preventing problems with defects and improving product quality, ensuring the competitiveness of the enterprise.
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Ключові слова
product quality, quality management, enterprise competitiveness, convergence, digital technologies, digital sales channels
Бібліографічний опис
Telnov A., Zozulya O. Convergence of digital technologies and quality management as a criterion for ensuring the competitiveness of an enterprise // Ефективна економіка. 2026. № 3. URL: https://www.nayka.com.ua/index.php/ee/article/view/9553/9703.