Useful online resources and educational tools for teaching english for tourism
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Файли
Дата
2019-01-05
Автори
Петльована, Лілія Леонідівна
Petliovana, L.L.
Назва журналу
Номер ISSN
Назва тому
Видавець
Класичний приватний університет
Анотація
Abstract Tourism is a branch of economy with the vigorous growth whose influence penetrates society, politics, culture and the most importantly the economy. Approximately 100 million employees are estimated to work in the modern leisure and entertainment industry. Foreign languages competence is one of the key skills in this industry. The rapid advancement of technology has both influenced language learning and customers experience in tourism industry. Being a professional in tourism industry nowadays means a complex set of competencies and skills, interdisciplinary in nature. This paper aims to discuss the influence of technology on these two aspects in courses for English for Tourism. Needs analyses conducted in this sector have proven and highlighted the importance of domain content digital genres in English for Specific Purposes. Hence, the focus of this paper will be placed on useful online resources and educational tools that can be used in English Language Teaching in the field of Tourism. After graduation the students are expecting to navigate and work in digital environment where their customers find most of the information before contacting them. This implies the necessity of creating digital teaching environment and assessment an essential component of ET course. Online resources in English that will be discusses are: Booking.com, Travel Agencies’ Websites and National Geographic Short Videos while online educational tools are: Social Networks (Facebook), Padlet and Duolingo. The engagement of these online resources and tools should enable Tourism English attendees during their course to learn to navigate and perform in digital environment and to use these resources and tools at their future job posts. They can guide and teach students to fulfil the functions that emerged in needs analysis: giving information, providing services and offering help. Furthermore, it can help students to master all four language skills and to overcome the problems they mentioned to encounter within them: understanding foreign English accents, using inappropriate words and expressions, having inadequate vocabulary in reading and lacking grammar knowledge. Working with authentic online material students can simulate target professional situations. The placement of students in their natural habitat spurs creativity and motivation, boosts their confidence and creates pleasurable working atmosphere.
Опис
Ключові слова
English for Specific Purposes, tourism, hospitality, online resources, educational tools, digital genres, English for Tourism
Бібліографічний опис
Petliovana L. L. Useful online resources and educational tools for teaching english for tourism / L. L. Petliovana // Педагогіка формування творчої особистості у вищій і загальноосвітній школах : зб. наук. пр. / Класич. приват. ун-т. – Запоріжжя, 2019. – Вип. 62, т. 2. – С. 147-152.